How do I deactivate a user?

Created by Shaikh Mudassir Khalid, Modified on Mon, 18 Dec, 2023 at 1:14 PM by Shaikh Mudassir Khalid

  1. Click on the option Organisation from the left navigation bar.

  2. Select the option User Administration’.

  3. Under the ‘Active Users’ tab, use the search box located at the top left of the corner of the screen. Type the name of the user in the search box you wish to deactivate.

  4. Click on the name of the user, and a form will be prompted on the right side of the screen.

  5. Locate a check box ‘Deactivated’ at the bottom of the form.

  6. Select the check box to mark the selected user as a deactivated user.

  7. Click on the button ‘Update User’ to update the user account status as deactivated.

  8. Select the tab ‘Deactivated Users’ to confirm the change request has been updated.

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