How to Delete User form Portal and Free up the Email address?

To remove a user from the organization's portal, follow the steps below:

1. Go to the Organization

   • Navigate to the main dashboard for your organization.

2. Access Portals

   • Click on the "Portals" section to view the list of portals associated with your organization.

3. Search for the User

   • Use the search functionality to find the specific email address or portal name of the user you wish to delete.

4. Manage Users

   • Click on "Manage Users" to view and manage the list of users associated with the selected portal.

5. Edit User Details

   • Locate the user you want to delete. Click on the "Edit" (Pencil Icon) next to the user's name.

6. Update User Email

   • Add a suffix to the existing email address to indicate deactivation. For example, if the original email is [email protected], you can change it to [email protected].

7. Deactivate the User

   • Check the "Deactivated" checkbox to mark the user as deactivated.

8. Submit Changes

   • Click "Submit" to apply the changes and complete the deactivation process.
     
     

By following these steps, the user will be successfully deactivated, freeing up their email address and removing their access to the portal.

If you've any questions or concerns, please feel free to reach out via [email protected]